> ## Documentation Index > Fetch the complete documentation index at: https://docs.outfiqe.com/llms.txt > Use this file to discover all available pages before exploring further. # Words we use > What the words on Outfiqe mean. Some of the words on Outfiqe are our own, and some mean something slightly different here than they do in other apps. If you see a word in these docs and you're not sure what it means, you'll find it on this page. The words are grouped by topic. Most of them have an example. ## People ### Shopper Anyone who browses or buys on Outfiqe. You don't need an account to look around. You only need one, with a verified email, to check out, save pieces or follow your orders. ### Muse A real person who wears clothes from brands on Outfiqe, posts photos of their outfits, and tags the pieces they're wearing. We call them muses because they're the people who inspire everyone else's outfits. They show how clothes look on an actual body, in real life, not just on a hanger or in a studio shoot. When one of their looks leads to a sale, they earn a [commission](#commission). Our team approves every muse before they can earn. A muse is still a shopper too, with the same account, and can keep shopping as normal. *Example: Sara wears a jacket from one of the brands, posts a photo and tags the jacket. Anyone who sees her look can tap the tag and go straight to that jacket.* ### Trusted muse A muse that a particular brand has chosen to trust. Their tags on that brand's products go live straight away, without the brand checking each one first. Each brand decides this for itself. A muse can be trusted by one brand and not yet by another. ### Brand A clothing label that sells on Outfiqe. Brands make or source their own pieces, set their own prices and keep their stock up to date. Our team reviews every brand before it can start selling. *Example: a small studio that designs and sews its own jackets.* ### Rider An Outfiqe rider picks up ready orders from each brand and brings them to our [hub](#hub). ### Delivery partner The courier company that takes your parcel from our hub to your door. They call you to arrange the handover. Your order page links to their tracking page once they have your parcel. ## Discovering ### Look A muse's outfit photo, with tags on the pieces they're wearing. In other apps you might call it a post. In the app, a look a muse posts is called a [drop](#drop). ### Drop The app's word for a look a muse posts. Posting one is called dropping a look, and the button that posts it says **Drop look**. ### Cheriq The app's word for liking a drop. Tap the cheriq button on a drop to show you love it. It also helps the drop and the muse get seen. ### Stash The app's word for saving a drop to come back to later. Stashed drops are kept in your saved items. ### Tag A link on a look that points to the exact product in the photo. Tap it to see the price, sizes and brand. A brand approves each tag on its own products before it goes live, unless the muse is trusted. That way, the product you land on is the one actually in the photo. ### Share link A muse's personal link to a product, made for sharing on Instagram, TikTok, WhatsApp or anywhere else. If someone buys through it, the sale counts for the muse, just like a tag. ### Explore The feed of muse looks. It's where most people go to get ideas and see what's trending. It has three tabs: **For you**, **Following** and trending tags. ### For you The Explore tab that shows a mix of looks picked for you. ### Following The Explore tab that shows only looks from the muses you follow. ### Shop Every product from every brand on Outfiqe, all in one place, with search. ### Thrift Our section for secondhand and one-of-a-kind pieces. Each one has a [condition rating](#condition-rating) and a short note from the seller. You confirm you understand it's secondhand before you buy it. ### Condition rating How worn a Thrift piece is, such as like new, good or fair. ### Collection A themed group of pieces you can browse together. *Example: a collection of outfits for wedding guests, or a seasonal edit.* ### Leaderboard A weekly ranking of the brands and muses doing well on Outfiqe. Brands are ranked as trending, most purchased, most loved and fastest growing. Muses have their own rankings. Both update live. ### Wishlist Your saved products. Tap the heart on any product to add it. ## Sizing ### Size standard A brand's own list of sizes, in order, such as XS to XXL or waist sizes 26 to 40. A brand creates it once and uses it for every product cut in those sizes. ### Size chart A brand's own table of sizes for a type of clothing. For each size, the brand gives the height and weight range it fits. Every product page shows its size chart. ### Fabric stretch How much a piece gives when you wear it. It's shown next to the size chart, because a stretchy fabric can fit a wider range of bodies than a stiff one. ### Find my size A size suggestion on each product page, based on your height and weight and the ranges in that brand's size chart. It exists because the same letter size can fit very differently from one brand to the next. We go by the brand's measurements, not the label. ### Find what fits me A page that shows you products from every brand that should fit your height and weight. ### My measurements Your height and weight, saved once in your settings, so size suggestions work everywhere without you typing them again. ## Orders and delivery ### Cart Where your pieces wait before you pay. One cart can hold pieces from many different brands, and you check out once. ### Delivery zone The area your city belongs to. Each zone has its own delivery fee, its own free delivery amount and its own expected delivery dates. ### Free delivery threshold The order total at which delivery becomes free in your zone. Your cart shows how much more you'd need to spend to reach it. ### Cash on delivery You pay in cash when the parcel arrives. It adds a small handling fee, which you see before you place the order. ### Resume payment A button on your order page. If an online payment didn't go through, use it to try paying again. ### Cancel items A button on your order page. Use it to cancel some or all of your pieces while the brand still has them. It's free. ### Pickup slip The slip a brand packs with each order. Our rider uses it to collect the right parcel. ### Pickup location The address a brand gives us for collecting its orders. Shoppers never see it, and brands never need the shopper's address. Each pickup location is marked either **Outfiqe pickup**, meaning our riders collect from it, or **You ship**, meaning the brand sends orders from that area itself. ### Pickup code A code and QR shown on a brand's order page once the order is marked ready. The rider scans it when collecting the order, so the right bag goes with the right order. ### Bag sticker A sticker with its own code that a rider puts on each bag they collect. Each sticker is used once, so the hub can tell every bag apart. ### Rider visit One trip by a rider to a brand's pickup location, to collect ready bags and hand back any returns. A visit where nothing was ready is a **wasted visit**. ### Hub Our checking and packing point. Every piece is checked here before it's sent on, and pieces from different brands are packed together into one parcel for you. ### Verified purchase A badge on reviews. Only people who received a product can review it, so every review has this badge. ### Support request A message to our team about an order, a payment or anything else. You get a reference number by email, can follow every reply in one place, and can reopen it if you need to. ## Money ### Commission A share of a sale. There are two kinds on Outfiqe: * A **muse commission** is what a muse earns when their look or link leads to a sale. It's a fixed amount based on the price of the piece sold. * A **brand commission** is what Outfiqe takes from a brand on each completed sale. It's how we make money. Listing a brand is free. ### 7-day window How long a shopper has to buy after tapping a muse's tag or link for the sale to count for that muse. If a shopper tapped more than one muse's tag, the most recent one counts. *Example: Maya taps Sara's tag on Monday and buys the jacket on Wednesday. That's within 7 days, so the sale counts for Sara.* ### Return window The 7 days after delivery when an order could still be returned. A muse's commission and a brand's earnings become available once it has passed. ### Earnings The page where a muse sees every sale they brought in, how much they earned from each, and where that money is right now. ### Pending Money a muse has earned but can't withdraw yet, because the order is still on its way or still inside its return window. ### Ready to withdraw Money that has passed the return window and can now be sent to a bank account. In the app it's shown as **Available**. ### Paid Money we've already sent to the muse's bank account. ### Wallet Where a brand sees what it earned from each sale and asks to withdraw it. ### Verified bank account A bank account we've confirmed belongs to you. You add the account and upload its QR code. If the details match, it's verified straight away. If not, our team checks it by hand. Money can only be withdrawn to a verified account. ### Withdrawal Moving money that's ready to withdraw into your verified bank account. Our team reviews each request and sends the payment. ### Refund Money coming back to a shopper. If you paid cash on delivery, the refunded amount is taken off what you pay at the door. If you paid online, we ask where you'd like it sent and our team sends it there. Every refund shows on your order page, with the reason. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.