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This page explains how an Outfiqe account works. It’s a description only. Step-by-step guides come later.

Browsing without an account

You can look around Outfiqe without signing up. The shop, Explore, Thrift, collections, leaderboards, product pages and muse profiles are all open to everyone. An account is only needed when you want to do something that’s tied to you: checking out, saving pieces to your wishlist, liking or saving looks, commenting, following muses, or following your orders. At that point you’re asked to sign in, and after signing in you’re taken back to where you were.

Creating an account

There are two ways to create an account. With email. You enter your name, email, phone number and a password. We send a verification email straight away. The account exists from that moment, but until you click the link in that email, you can’t check out or use the parts of Outfiqe that need a verified email. With Google. You choose Continue with Google and approve it on Google’s own screen. You come back to Outfiqe already signed in. Google has already confirmed your email, so there’s nothing extra to verify. Every new account starts as a shopper account. Muse and brand accounts aren’t separate sign-ups. A shopper becomes a muse by applying from their dashboard (see muse flow), and brands are invited after their application is approved (see brand flow).

Signing in

You sign in with your email and password, or with Google if that’s how you joined. Your session stays active on that device, so you don’t need to sign in every time you open Outfiqe. Signing out ends the session on that device. If you try to sign in with Google using an email that already has an Outfiqe password account, we don’t merge the two on our own. We ask you to confirm with your existing password first. This stops anyone from taking over an account just because they control an email address somewhere else.

Connecting Google to an existing account

If you joined with email and password, you can connect Google later from your account settings. After that, either way of signing in opens the same account. You can disconnect Google again, but we ask for your password first, and you can’t remove your only way of signing in.

Forgotten passwords

If you forget your password, the sign-in screen has a Forgot password link. We email you a reset link that works once and only for a short time. When you set a new password this way, you’re signed out on every device, so if someone else had access, they lose it. You can also change your password while signed in, from Settings, under Security. That keeps you signed in where you are, and signs you out everywhere else.

Keeping accounts safe

A few things happen in the background to protect accounts:
  • Passwords are stored in a form that can’t be read back, not even by our team.
  • A password that’s known to have leaked from another website isn’t accepted.
  • Repeated failed sign-in attempts are slowed down and can lock the account for a while.
  • Sign-in and reset screens never say whether an email has an account. That way, nobody can use them to find out who’s on Outfiqe.