People
Shopper
Anyone who browses or buys on Outfiqe. You don’t need an account to look around. You only need one, with a verified email, to check out, save pieces or follow your orders.Muse
A real person who wears clothes from brands on Outfiqe, posts photos of their outfits, and tags the pieces they’re wearing. We call them muses because they’re the people who inspire everyone else’s outfits. They show how clothes look on an actual body, in real life, not just on a hanger or in a studio shoot. When one of their looks leads to a sale, they earn a commission. Our team approves every muse before they can earn. A muse is still a shopper too, with the same account, and can keep shopping as normal. Example: Sara wears a jacket from one of the brands, posts a photo and tags the jacket. Anyone who sees her look can tap the tag and go straight to that jacket.Trusted muse
A muse that a particular brand has chosen to trust. Their tags on that brand’s products go live straight away, without the brand checking each one first. Each brand decides this for itself. A muse can be trusted by one brand and not yet by another.Brand
A clothing label that sells on Outfiqe. Brands make or source their own pieces, set their own prices and keep their stock up to date. Our team reviews every brand before it can start selling. Example: a small studio that designs and sews its own jackets.Rider
An Outfiqe rider picks up ready orders from each brand and brings them to our hub.Delivery partner
The courier company that takes your parcel from our hub to your door. They call you to arrange the handover. Your order page links to their tracking page once they have your parcel.Discovering
Look
A muse’s outfit photo, with tags on the pieces they’re wearing. In other apps you might call it a post. In the app, a look a muse posts is called a drop.Drop
The app’s word for a look a muse posts. Posting one is called dropping a look, and the button that posts it says Drop look.Cheriq
The app’s word for liking a drop. Tap the cheriq button on a drop to show you love it. It also helps the drop and the muse get seen.Stash
The app’s word for saving a drop to come back to later. Stashed drops are kept in your saved items.Tag
A link on a look that points to the exact product in the photo. Tap it to see the price, sizes and brand. A brand approves each tag on its own products before it goes live, unless the muse is trusted. That way, the product you land on is the one actually in the photo.Share link
A muse’s personal link to a product, made for sharing on Instagram, TikTok, WhatsApp or anywhere else. If someone buys through it, the sale counts for the muse, just like a tag.Explore
The feed of muse looks. It’s where most people go to get ideas and see what’s trending. It has three tabs: For you, Following and trending tags.For you
The Explore tab that shows a mix of looks picked for you.Following
The Explore tab that shows only looks from the muses you follow.Shop
Every product from every brand on Outfiqe, all in one place, with search.Thrift
Our section for secondhand and one-of-a-kind pieces. Each one has a condition rating and a short note from the seller. You confirm you understand it’s secondhand before you buy it.Condition rating
How worn a Thrift piece is, such as like new, good or fair.Collection
A themed group of pieces you can browse together. Example: a collection of outfits for wedding guests, or a seasonal edit.Leaderboard
A weekly ranking of the brands and muses doing well on Outfiqe. Brands are ranked as trending, most purchased, most loved and fastest growing. Muses have their own rankings. Both update live.Wishlist
Your saved products. Tap the heart on any product to add it.Sizing
Size standard
A brand’s own list of sizes, in order, such as XS to XXL or waist sizes 26 to 40. A brand creates it once and uses it for every product cut in those sizes.Size chart
A brand’s own table of sizes for a type of clothing. For each size, the brand gives the height and weight range it fits. Every product page shows its size chart.Fabric stretch
How much a piece gives when you wear it. It’s shown next to the size chart, because a stretchy fabric can fit a wider range of bodies than a stiff one.Find my size
A size suggestion on each product page, based on your height and weight and the ranges in that brand’s size chart. It exists because the same letter size can fit very differently from one brand to the next. We go by the brand’s measurements, not the label.Find what fits me
A page that shows you products from every brand that should fit your height and weight.My measurements
Your height and weight, saved once in your settings, so size suggestions work everywhere without you typing them again.Orders and delivery
Cart
Where your pieces wait before you pay. One cart can hold pieces from many different brands, and you check out once.Delivery zone
The area your city belongs to. Each zone has its own delivery fee, its own free delivery amount and its own expected delivery dates.Free delivery threshold
The order total at which delivery becomes free in your zone. Your cart shows how much more you’d need to spend to reach it.Cash on delivery
You pay in cash when the parcel arrives. It adds a small handling fee, which you see before you place the order.Resume payment
A button on your order page. If an online payment didn’t go through, use it to try paying again.Cancel items
A button on your order page. Use it to cancel some or all of your pieces while the brand still has them. It’s free.Pickup slip
The slip a brand packs with each order. Our rider uses it to collect the right parcel.Pickup location
The address a brand gives us for collecting its orders. Shoppers never see it, and brands never need the shopper’s address. Each pickup location is marked either Outfiqe pickup, meaning our riders collect from it, or You ship, meaning the brand sends orders from that area itself.Pickup code
A code and QR shown on a brand’s order page once the order is marked ready. The rider scans it when collecting the order, so the right bag goes with the right order.Bag sticker
A sticker with its own code that a rider puts on each bag they collect. Each sticker is used once, so the hub can tell every bag apart.Rider visit
One trip by a rider to a brand’s pickup location, to collect ready bags and hand back any returns. A visit where nothing was ready is a wasted visit.Hub
Our checking and packing point. Every piece is checked here before it’s sent on, and pieces from different brands are packed together into one parcel for you.Verified purchase
A badge on reviews. Only people who received a product can review it, so every review has this badge.Support request
A message to our team about an order, a payment or anything else. You get a reference number by email, can follow every reply in one place, and can reopen it if you need to.Money
Commission
A share of a sale. There are two kinds on Outfiqe:- A muse commission is what a muse earns when their look or link leads to a sale. It’s a fixed amount based on the price of the piece sold.
- A brand commission is what Outfiqe takes from a brand on each completed sale. It’s how we make money. Listing a brand is free.