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Here’s what you can do on Outfiqe, grouped by who uses it. Each feature has a short explanation and anything worth knowing before you use it. Guides with screenshots come later.

For shoppers

For muses

For brands

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For shoppers

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Explore looks

Explore is where most people start. It’s a feed of outfits posted by muses, and every piece in each photo is tagged. The feed has a few tabs:
  • For you shows a mix of looks picked for you.
  • Following shows only the muses you follow.
  • Trending tags let you jump into whatever style is popular right now.
You can switch between a grid view, which is good for scanning lots of looks quickly, and a list view, which shows each look bigger with its caption and comments. Tap any photo to open the look in full. From a look you can cheriq it (our word for a like), stash it for later, leave a comment, or follow the muse. Tap any tag to go straight to that product. In the app, looks are called drops.
You can scroll Explore without an account. You’ll be asked to sign in only when you cheriq, stash, comment or follow.
The shop puts every product from every brand in one place, so you can browse the whole of Outfiqe without jumping between pages. The search box at the top changes depending on where you are. In the shop, it searches products and suggests matches with small photos as you type. In Explore, the same box searches muses and looks instead. Press enter to see the full results.

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Thrift

Thrift is our section for secondhand and one-of-a-kind pieces. It’s a good place to find something nobody else will be wearing. Every Thrift piece shows:
  • a condition rating, such as like new, good or fair
  • a short note from the seller about the piece’s condition
Before you buy a Thrift piece, we ask you to confirm that you understand it’s secondhand.

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Collections

Collections are themed groups of pieces you can browse together, such as festive looks, wedding guest outfits or a seasonal edit. They’re a quick way to get ideas when you know the occasion but not the outfit.

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Leaderboards

Every week, we rank the brands doing well on Outfiqe in four ways:
  • Trending: getting the most attention right now
  • Most purchased: selling the most
  • Most loved: gaining the most new followers
  • Fastest growing: climbing the quickest
Muses have their own leaderboard too. Both update live while you’re looking at them. If you want to discover a brand you haven’t heard of, this is a good place to start.

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Find your size

Sizes aren’t the same from one brand to the next. A medium at one label can fit like a large at another. So instead of trusting the letter on the label, Outfiqe uses each brand’s own measurements.
  • Size chart. Every product page shows the brand’s size chart and how stretchy the fabric is.
  • Find my size. Enter your height and weight, and we suggest the size most likely to fit you on that product, based on the range the brand set for each size.
  • Find what fits me. A page that shows you products that should fit your height and weight, across every brand.
  • My measurements. Save your height and weight in your settings once, and they’re used everywhere.

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Wishlist

Tap the heart on any product to save it to your wishlist. It’s handy when you’re not ready to buy yet, or when you’re putting an outfit together from a few different brands.

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Reviews you can trust

Only people who received a product can review it, so every review carries a verified purchase badge. On a product page you’ll see the average rating, how many people rated it, and a breakdown of the stars. You can sort and filter reviews to find the ones that matter to you, like the most recent.

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One cart for every brand

Add pieces from as many brands as you like, and check out once. You don’t need a separate order for each brand. Enter your city in the cart and you’ll see two things straight away: your delivery fee, and how much more you’d need to spend for free delivery in your area. Each area has its own fee and its own free delivery amount.

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Paying

You can pay in two ways:
  • Cash on delivery. Pay in cash when the parcel arrives. It adds a small handling fee, which you see before you place the order.
  • Online. Pay at checkout. The online options open to you are shown there.
Sometimes cash on delivery isn’t offered. That happens if a coupon you used only works with online payment, or if there have been two refused deliveries on your account or phone number in the last year. You can still pay online.
If an online payment doesn’t go through, open the order. You can try again with Resume payment, or cancel the order.

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Following your order

Your order page shows exactly where your order is, in plain words, with the expected delivery date. It updates by itself, so you don’t need to keep refreshing. Once the delivery partner has your parcel, there’s a link to follow it on their own site. If part of your order comes from a brand that sends its own parcels, that part is shown separately so you know to expect two deliveries.

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Cancelling and refunds

While the brand still has your pieces, you can cancel some or all of them from the order page with Cancel items. It’s free, and the refund is worked out straight away. Refunds also happen automatically when a brand can’t supply a piece, when a piece fails our check at the hub, or when a parcel is lost or damaged on the way. Every refund appears on your order page with the reason and how the money is coming back. For more detail, see what if something goes wrong.

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Getting help

If something isn’t right, raise a support request from your account. You’ll get a reference number by email, you can follow every reply in one place, and you can reopen the request if you need to. Most common questions are already answered in the help centre.

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Notifications

The bell at the top of the screen tells you when something happens, like your order moving to its next step or someone following you. You can mute the kinds you don’t want.

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Install it on your phone

Outfiqe works in your phone’s browser, but you can also add it to your home screen. It then opens full screen, like any other app, with its own icon. Pages you’ve already visited still load if your connection drops, which helps when your signal is patchy.

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For muses

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Becoming a muse

A muse is a shopper whose application we’ve approved. You don’t need a big following. We’re looking for people with a good eye who enjoy putting outfits together. To apply, sign up as a shopper, then apply from your dashboard. We read every application and email you with the result. If you’re approved, you keep the same account, so you can still shop exactly as before.

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Posting looks and tagging pieces

A look is a photo of your outfit with tags on the pieces you’re wearing. Upload the photo, then tag each Outfiqe product in it. You can only tag products that are listed on Outfiqe. Each brand checks the tags on its own products before they go live. This makes sure that when a shopper taps a tag, they land on the piece that’s actually in the photo.

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Trusted muse

When a brand likes your work, it can mark you as a trusted muse. Your tags on that brand’s products then go live straight away, without waiting for the brand to check them. Each brand decides this for itself, so you might be trusted by one brand and not yet by another. You can create a personal share link for any product and post it on Instagram, TikTok, WhatsApp or anywhere else. A sale through your link counts for you, just like a tag does. A link to one product counts when someone buys that product. A general link counts for anything the shopper buys.

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Your public profile

Every muse has a public profile showing all their looks, their followers and who they follow. Shoppers can follow you from there to see your new looks in their Following tab. Your looks don’t only live on your profile. They also show up in Explore and on the product page of every piece you’ve tagged, so shoppers who don’t know you yet can still find you.

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Earnings

The Earnings page shows every sale you brought in, how much you earned on it, and where that money is right now: Your commission is a fixed amount based on the price of the piece sold, and Earnings shows the exact amount for each sale. If an order is cancelled, refunded or returned before you’re paid, the commission for it is removed.
Which muse earns? A sale counts for you when the shopper taps your tag or opens your link and then buys within 7 days. Only one muse earns on each piece. If the shopper tapped more than one muse’s tag, the most recent one counts. Buying through your own tag or link doesn’t earn a commission.

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Withdrawing

Before you can withdraw, add your bank account and upload your bank’s QR code. If the details match, your account is verified straight away. If not, our team checks it by hand. Once your account is verified, request a withdrawal from Withdraw. Our team reviews each request and sends the money. The minimum amount, how often you can withdraw, and how long it takes are all shown on that page.

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Muse leaderboard

The muse leaderboard ranks muses every week in categories such as most likes, most engaged and top seller. It updates live, and it’s another way for shoppers to discover you.

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Your dashboard tour

The first time you open your muse dashboard, a short tour shows you where everything lives, one step at a time. You can skip it, and replay it whenever you like with Take the tour.

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For brands

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Applying

Tell us about your brand with a short form. It only takes a few minutes. We review every application, and once you’re approved, we email you a link to set up your brand account.

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Your dashboard

Everything you need to run your shop on Outfiqe is in one dashboard: products, stock, sale prices, size charts, orders, returns and your wallet. The first time you open it, a short tour shows where everything is. Replay it any time with Take the tour.

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Products and stock

Add each product with photos, a description, sizes, stock for each size, and a price. New products are checked by our team once before they go live. After that, any edit you make, like changing the price or adding stock, shows up on Outfiqe straight away. You can also remove a product at any time.

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Size charts

Set up a size chart for each type of clothing you sell. For every size, you enter the height and weight range it fits, and how stretchy the fabric is. This is what powers the size suggestions shoppers see, so a good chart means fewer wrong sizes and fewer returns.

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Sale prices

Put any product on sale and choose the sale price yourself. The original price is shown crossed out next to it.

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Selling Thrift pieces

If you sell secondhand or one-of-a-kind pieces, mark a product as Thrift and add a condition rating and a short note. It then appears in the Thrift section of the shop, where people come looking for exactly that.

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Approving muse tags

When a muse tags one of your products in a look, you decide whether the tag goes live. This keeps your products linked only to photos that really show them. If you like a muse’s work, mark them as trusted. Their future tags on your products then go live without waiting for you.

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Orders and pickup

New orders appear on your Orders page. Pack each one with its pickup slip and keep it ready. Our rider collects it from your pickup location, and you never need the shopper’s address. In a few areas, an order may need to be sent by you instead. When that happens, your Orders page tells you clearly.

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Returns

If a shopper refuses a parcel, or a piece fails our check at the hub, our rider brings it back to you. You confirm you’ve received it in your dashboard, and the stock goes back on sale.

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Wallet and withdrawals

Every sale adds to your wallet, and you can see exactly what you earned on each one. Our commission is the only deduction. We cover online payment fees, and when a shopper uses an Outfiqe coupon, we pay for the discount, not you. The money becomes available 7 days after delivery. You then withdraw it to your verified brand bank account. The minimum amount and how often you can withdraw are shown in your wallet.

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Brand leaderboard

Your brand can appear on the weekly leaderboard for trending, most purchased, most loved and fastest growing. Shoppers browse it to find new labels, so a good week can bring you a lot of new eyes.